TERM AND CONDITION
Any dispute or claim related to this website shall be handled according to the applicable laws.
Products purchased from our website can be exchanged within 7 days only if:
The exchange request is made within the permitted time.
The product is received faulty, damaged, or defective.
The delivered item is different from what was originally ordered.
Something is missing from the package, such as tags, labels, or original packing.
If any product is received damaged or items are missing, customers must share clear photos of the product and outer packaging via email at info@mrfalak.com before throwing the packaging away.
Exchange requests must be submitted within the 7-day limit.
To report a defective or incorrect item, email images to info@mrfalak.com within 7 days after delivery. Our team will review each case individually and will try to resolve the issue fairly.
After verification, a replacement product will be issued for the item listed in the invoice.No complaints or disputes will be accepted after 7 days of delivery.
The customer is fully responsible for all purchases made on the website and must carefully select sizes, designs, and products. We assume all orders are placed in good faith with no intention of misuse.
We may send marketing updates such as newsletters or promotional catalogs using the information you provide (e.g., name, email address, wishlist, shipping address). We may also create your account using your details (e.g., name, phone number, email).
Our team may contact you if there is any issue with your order or delivery (e.g., incorrect address or phone number).
Customer information may be shared with fraud-prevention authorities if required.
We may verify that you are of legal age to shop online.
We accept online payments using Visa and MasterCard debit/credit cards in PKR or other agreed currencies.
Payment details you enter during checkout are transferred securely to our payment processing partner.
Please read these Terms & Conditions carefully. By visiting, using, or purchasing from our website, you agree to these terms. These conditions may be updated from time to time.