F.A.Q.s
Delivery timelines vary by country. On average, international orders take 7–14 business days depending on the destination and courier service.
Slight color differences may occur due to screen resolution, lighting, or photography. If the item received is significantly different from the description, you can request a return or exchange.
Yes, orders can be cancelled before shipment. Once dispatched, cancellations are not possible.
Order details (address, items, quantity) can be updated as long as the order has not entered the processing or shipping stage. Please contact our support team quickly for changes.
Yes, returns are accepted within 7–14 days (depending on your region), provided the product is unused, undamaged, and in original packaging.
Exchanges are possible within the allowed return window, subject to stock availability. Customers may be responsible for international return shipping fees.
Once shipped, you will receive an email/SMS with a tracking link and number. You can also track your package on our website or through the courier’s official site.
If the size is not suitable, you can request a return or exchange within the allowed period. Please review our size guide carefully before placing an order.
If your order is damaged or defective, please report it immediately (preferably within 48 hours) with photos. We will arrange a replacement or refund.
The verification code (OTP) ensures the security of your transaction and confirms that the order is placed by the rightful customer.
If you don’t receive the code, check your network/email, wait a few minutes, and use the “Resend” option. If the issue continues, contact customer support.
No, your order will not be confirmed without OTP verification. This step is mandatory for fraud prevention.
We accept various international payment methods:
Credit/Debit Cards (Visa, MasterCard, etc.)
Easypaisa & JazzCash (where available)
Bank Transfers
Cash on Delivery (COD) in selected regions only